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Now accepting course reservations through
May 2010
Check out our sister dealership
in Eden Prairie, MN
Wild Prairie
Harley-Davidson
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| Dedication is the only word for our Service Advisor team. Some people say that a Service Advisor position is the toughest in the dealership. Knowing the parts is just the beginning. Knowing "project management" and understanding customer concerns helps this fine team to be successful. Our team members include Jeff Lemon, Mark Johnson and Pete Whitney. While the Service Advisors know how to care, our dispatcher knows how to get things done....probably the key position for success in the Service Department. He touches every workorder and knows what it takes to get the job on your bike done. | |
| St. Paul Harley-Davidson's Rider's Edge® department is staffed by Dusty Rhodes. If you are looking to learn to ride a motorcycle or want to enhance your skills , give him a call. 651-738-2168 | |
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| Our Senior and Supervising Service Assistant is Tim Bonniwell. Tim joined the team in 2003 and has been riding and building motorcycles for 35 years. He knows them all. Tim leads a 10-man team, overseeing all the activities hidden from the public. He keeps the Service Department rolling. He is an avid fan of Harley drag racing. Harley-Davidson is a family tradition with Tim, who was born and raised in St. Paul, Minnesota, and is a graduate of North St. Paul High School. And, yes, he takes his work seriously, as you can see. |  |
| Leslie Brom is our Warranty Administrator. She manages all warranty claims for all departments, which is a complicated process. She leads a three-man team. Leslie joined the company in early 2001, leaving a computer software analyst position in the health care industry. This experience brings the kind of analytical mind and process orientation necessary to ensure our compliance with Harley-Davidson's high warranty documentation standards. This ensures the best benefit for our customers. Leslie is a native of St. Paul, Minnesota and a graduate of Harding High School. |  |
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| The Service Parts team is totally dedicated to the Service Department's technicians. These experts find the part (or order it) the technician needs to repair your bike. That was easy to type, but believe me, this division has the most difficult job in the department. They serve our Technicians and Service Advisors, and the folks they serve always want it NOW! They work under tremendous pressure and are experts in their field. Brandon Lieske leads this talented group. | |
| The Service Office is staffed by Dan Okeefe. Dan will over see the multi-facetted environment of the Service Office, where he handles the daily billing and accounting practices required to successfully run the department, answer questions from customers and assist the service advisors when needed. | |
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